A Telecalling CRM that is Transforming Sales Engagement for SMBs

A Telecalling CRM that is Transforming Sales Engagement for SMBs

People may find it daunting to talk on the phone, but there is nothing quite like it when one needs to give or receive immediate information. This is one of the major reasons why telecalling continues to thrive and remains a highly effective method of engaging prospects and customers.

Given its widespread usage, the NeoDove team sought to enhance this process so that businesses around the globe could optimize their telecalling results to the fullest.

With a commitment to empowering millions of businesses across the globe to amplify their sales and marketing outcomes, Ankit Kumar Agrawal, ex-CarDekho and ex-Cvent, and Arpit Khandelwal, IIT Bombay alumnus and ex-Ola, founded NeoDove in January 2020.

NeoDove, today, is one of the fastest growing SaaS startups with a month-on-month growth of 2x and is widely used across multiple industries such as automobile, fintech, edtech, retail, and more. Leading brands like DHA Fortune Group, MentorKart, LenDenClub and dealerships of OEMs such as TATA, Bajaj, Mahindra, Honda, etc. trust them with their product.

Arpit and Ankit, through NeoDove, intend to solve the many problems that a manually-driven call and lead management process pose for a business. With their software solution, businesses can effectively streamline their telecalling, lead management and customer engagement processes. 

“Our aim has always been to keep NeoDove result-driven and away from unwanted complexities. Today, seeing how effective and easy to use our users are finding NeoDove, is reaffirming. We are doing what we promised to do and nothing makes us happier,” says Arpit, NeoDove’s co-founder.

Among its commendable features is an autodialer for progressive dialling, lead management system for managing the sales pipeline in real-time, multichannel customer outreach and engagement through one-touch WhatsApp, SMS, and email, integrations with various platforms such as company website, HubSpot, Google Ads, IndiaMART, Facebook Ads, Just Dial, and more to sync all the leads in one place for seamless management and many other features tailored to suit your requirements. NeoDove’s unique features make it the ultimate combination of function, ease, and results for anyone using it.

One of the things that really sets this SaaS startup apart is its flexible approach to providing solutions to its customers. Their product’s customizability and comprehensiveness are attributes that are highly valued by their users.

One of the things that really sets this SaaS startup apart is its flexible approach to providing solutions to its customers. Their product’s customizability and comprehensiveness are attributes that are highly valued by their users.

The NeoDove team has always prioritized building a solution that is both powerful and easy to use. The founders of the company understood well that handling data on multiple Excel sheets and making phone calls while peering at them endlessly, and spending valuable time completing mundane tasks were proving detrimental to the telecalling team’s productivity and that it was essential to find a solution to such redundancies.

NeoDove was built in such a way that it not only increased the telecalling teams’ productivity, but also motivated its customers to make the most of the potentials of the telecalling process and inspired them to grow their telecalling teams to be able to serve a broader customer base. 

In all these months, NeoDove has not only helped its customers grow their revenue by up to 5x but has also seen tremendous growth itself. With a successful seed round of $1.5 million led by India Quotient in March 2021 and a rapidly expanding customer base and team, NeoDove is en route to realising its vision.

“It is incredibly encouraging to see how much we have grown in these months, as well as how much our users have been able to scale and enhance their businesses using our platform,” says Ankit, NeoDove’s co-founder and further added that, “We have a lot more planned for our users to ensure that they get the best experience possible”.

NeoDove’s journey began during the nascent stage of the pandemic, a time when a majority of businesses experienced difficulty coping with remote working. Despite the pandemic proving to be a rocky road, NeoDove has remained firm and has enabled thousands of users across the country to embrace remote work. It is certainly making headway toward greater success.

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